Privacy Policy | Mrs Lewis Decorating

Mrs Lewis' Decorating Company Privacy Policy

Our contact details

Name: Nicola Lewis

Address: 23 Mettesford, Matlock, DE4 3DZ

Phone Number: 07749 109207

E-mail: mrslewisdecorating@gmail.com

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details)
Photos/plans you submit

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

In order to carry out a home visit or call/email you to discuss your requirements

We use the information that you have given us in order to carry out home visits/to arrange a meeting to discuss your decorating requirements.

We may share this information with trade suppliers relevant to your project to enable deliveries of materials.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Nicola Lewis, as above.

(b) We have a contractual obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We keep your name and contact details for 7 years. We will then dispose your information by shredding hard copies and permanently deleting any computerised records.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at mrslewisdecorating@gmail.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Mrs Lewis' Decorating Company, 23 Mettesford, Matlock, DE4 3DZ.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk